Customer Service

Placing order is simple!
Shopping online at Educational Toys Planet is easy! Browse your way through the categories to the products that interest you, or use the search box to go directly to a list of matching products and categories. We also recommend our Gift Finder to easily match child's age, interest and your budget to that perfect gift. Once you find what you want, click the "Order" button. This places your selected item into your shopping cart. At this time you can either proceed to checkout or continue to browse and shop.

Shipping rates are very reasonable and easy to calculate.
We usually ship your purchase on the same day the order was placed, if it was placed before 3PM EST. Once your order is shipped, you will get an e-mail with its tracking number and carrier information. We do offer expedited shipping to get that toy to your loved one on time. Estimated delivery date is available on every product page.


Gift wrapping you order
Yes! We can place your entire order in an attractive Gift Sack.  In order to request this service, please add the item(s) of your choice to your Shopping Cart.
If the item is eligible for gift wrapping, the choices of gift sacks will appear below your total on Shopping Cart screen.


Privacy policy
Educational Toys Planet takes your privacy seriously. We will never rent, sell, or share personal information about you with other people or companies except to provide products or services you've requested. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
 

Return Policy
Educational Toys Planet and our suppliers stand firmly behind all of our products. If any of the items you have purchased do not meet your expectations, you may return them for an exchange or refund. Please read for detailed rules and restrictions.


Toy Safety
We love and cherish our children, and we will never compromise with their safety and health. Just like millions of kids in the United States, our own children play with our toys; and we are absolutely committed to keeping them away from harms way. We will never deal with any toy manufacturer that failed to demonstrate their compliance with the most recent safety standards. This is non-negotiable.


Contact us
While contacting us, please keep in mind that we are totally dedicated to making your toy shopping experience the best and the most pleasant ever. We really do care about our customers and how they are treated before and after a sale. Please follow this link for our full contact information.

About us
At Educational Toys Planet we are thrilled to provide the tools you need to bring fun and learning into the lives of the important children in your life! Every day we help little eyes sparkle, little hands play, and growing brains reach for their full potential. This is our mission and our passion.